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Current hold time is minutes (800) 390-1119 Call Center Hours of Operation: Monday - Friday: 5:30 AM - 8:00 PM PT Saturday & Sunday: 7:00 AM - 5:00 PM PT Average Newegg Customer Service Representative hourly pay in the United States is approximately $12.94, which meets the national average. I have generally found Newegg Customer… I have generally found Newegg Customer Service to be responsive and helpful. I was afraid I wouldn’t receive my items before Christmas and it came in 3 days. If you discover concealed damage, stop unwrapping or un-packaging the shipment and notify our customer service department immediately. Newegg does not accept orders by chat, email, fax or mail. 15% off (27 days ago) Newegg 15% Off New Customers Promo Code August 2020. To contact a Marketplace seller, click the seller’s name on the item’s page. Saturday & Sunday: 7:00 AM - 5:00 PM PT. 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Monday - Friday: 5:30 AM - 8:00 PM PT How to fix the Android app if it’s not working. Our representatives are standing by to help Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. Customer service is available for you 24/7 through the online chat. Currently, our text customer service is operating during the following times: Monday through Friday, 5:30 AM Pacific Time to 5:30 PM Pacific Time Saturday 8:30 AM Pacific Time to 5:00 pm … Newegg used to be THE place to get components and electronics but over the last 5-10 years it has turns into possibly one of the worst places to do business. Newegg, an online retailer for all things tech, have just added their very own customer service outsourcing solution, Newegg Bridge, to its portfolio of third-party logistics solutions. To contact Newegg Customer Service through chat or phone, please click here. Some of those people are competent and skilled, others are complete fuckwits. Note: Please include your Order # or Return # if available. Shipping was very fast. Additionally for live chat you will be asked to select the topic you are contacting us about. After sending us a text, a customer service representative will reply to you asap. Due to carrier capacity issues, some shipments may experience delays for up to 1 week. With great prices, fast shipping, and top-rated customer service - Newegg … 15% off (1 days ago) Get $35 Off for newegg.com coupon code For the aim of getting price reduction, people can't miss the opportunity to browse at this great offer: 'Get $35 Off for newegg.com coupon … Localized language support for customer service and return processing (local return address only available in selected international markets in the future) on … Contact Newegg customer service. The job requires you to do more than any e commerce customer service rep should do assuming they made 13 AND WE MAKE 12. Returns? beta. I returned an item for refund. 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